Last Updated: November 2025
Oracle Boxing offers a 30-day money-back guarantee for digital course purchases bought by themselves. If you are not satisfied with your standalone course purchase for any reason, you can request a full refund within 30 days of purchase—no questions asked.
The 30-day money-back guarantee does NOT apply to:
Important: Only the standalone course purchase itself is covered by the 30-day guarantee. Any add-ons, upgrades, or order bumps selected during checkout are final sale and non-refundable.
To request a refund for a standalone digital course, email us at team@oracleboxing.com within 30 days of your purchase date. Include your order number or purchase confirmation email. We will process your refund promptly, typically within 5-10 business days.
Oracle Boxing does NOT offer refunds for membership purchases under any circumstances.
Oracle Boxing actively budgets and makes critical business decisions based on expected membership revenue. This includes:
Because we rely on membership revenue for operational planning, all membership payments are final and non-refundable.
It is your responsibility to cancel your membership before it renews if you do not wish to continue.
We send renewal reminders, but it remains your responsibility to manage your subscription and cancel if desired.
All 1-on-1 coaching purchases are final and non-refundable. Once you book and pay for coaching services, we reserve coach time specifically for you. No refunds will be issued for coaching services.
If you need to reschedule a coaching session, please contact us as soon as possible. We will work with you to find an alternative time, but we cannot guarantee availability and cannot offer refunds.
The 6-Week Challenge operates under a different guarantee structure. Refund approval is determined at the sole discretion of Oracle Boxing Ltd.
To be considered for a potential refund, participants should complete the following over the 6-week period:
Meeting the above requirements does not guarantee a refund. The final decision on whether a participant has "won" the challenge and qualifies for a refund is made entirely at Oracle Boxing Ltd's discretion.
We reserve the right to approve or deny refund requests based on genuine participation, effort, and engagement with the program. This discretionary structure maintains the integrity of the challenge while rewarding authentic commitment.
For complete details about the 6-Week Challenge guarantee, please see our Guarantee page.
While our policies are clearly stated above, we understand that exceptional circumstances may arise. If you believe you have a special case, such as:
Please contact our support team at team@oracleboxing.com with detailed documentation. We will review your case individually. However, please note that "special circumstances" do not include forgetting to cancel a membership or changing your mind about a purchase.
If you have any concern about a charge or believe there has been a billing error, please contact us directly at team@oracleboxing.com BEFORE initiating a chargeback with your bank or credit card company.
We are committed to resolving billing issues quickly and fairly. Most issues can be resolved within 24-48 hours when you contact us directly.
Initiating a chargeback without first attempting to resolve the issue with us may result in:
For approved refunds (digital courses within 30 days or special circumstances):
For questions about our refund policy, to request a refund, or for assistance with billing issues:
Oracle Boxing Ltd
Unit 5 Artillery 88
Artillery Road
BA22 8RP
United Kingdom
Email: team@oracleboxing.com
Response Time: Within 24 hours